These are words and phrases that describe Ruth McLennan, my real estate agent: helpful, decisive, smart, empathetic, insightful, full of personality, fun to be with. With the incredible amount of accumulated knowledge of her field and her organizational skills she has developed a team and process at Keller Williams Realty that works absolutely seamlessly. And, a hugely important part of this team is her executive administrator, Nancy Bohlayer.
Ruth (everyone calls her Ruthie) is “quick” in the traditional sense of the word – in all areas. She gets to the point, makes decisions, follows up – all this was done without me feeling pressured. I had decided I would listen to the professionals and it worked.
I first met Ruthie during a stay in Corning the fall of the previous year at which time I also met with two other agents. I had decided that the following spring I would put on the market our family home which for the last several years had become our second home. Ruthie toured the house and grounds and described the selling process to me. Along with general printed materials, she left with me a disclosure statement form and other information-gathering forms. Before I returned to Corning in late February, I contacted Ruthie early that month to let her know I would like her to be my representative.
We met on a Tuesday the week after my return. We agreed on a listing price, signed the agreement papers; I gave her my completed disclosure statement and my completed forms regarding utilities’ costs and service people(with telephone numbers) I had used. She made suggestions regarding the “staging” of the home which I followed up on with the aid of two helpers that evening and the next morning. Ruthie returned Wednesday afternoon with my copies of the signed documents. She tweaked a little bit the placement of some objects in the house; my listing was placed on the local MLS and that Wednesday afternoon Nancy Bohlayer called to tell me there were three requests for showing the next day, Thursday. The three showings took place. (In all, there were to be 11 or 12 showings. Friday, a talented photographer came to the house to take pictures for the creation of a virtual tour.
In the third week I had two purchase offers. Ruthie handled the negotiations (see last paragraph!). By the end of that week I had a signed contract. I was provided with a “contract-to-close roadmap” that included detailed instructions. I followed it and all went smoothly. I trusted and completely followed the professionals’ guidance.
There is one astounding detail to include. During the second week Ruthie came down with pneumonia and yet all the operations continued smoothly (some from the sickbed!) because of the team she had created!
WOW!!! What an awesome Real Estate team she has assembled. Anytime I had a question, Ruth’s team answered me almost immediately. Ruthie was on target with my listing price and my house was staged beyond anything I could have imagined. Melissa took the best photos that got me 20 showings in the first week. Nancy has to be the most efficient glue that holds them all together. She was super fast answering my questions and concerns by email, and text messages. I couldn’t have possibly had any better experience. The McLennan team is outstanding!!!!!
We loved Ruthie! I can’t say enough about her. She took time to answer all our questions. Made us feel at ease with the entire process. Ruthie went above and beyond in my eyes. What I especially loved is the list of services and providers. Granted I bought a house in the same town – I didn’t move far, but it was nice to have a list of trusted resources. And her staff was great. We worked closely with Nancy B. She, too, was on top of everything and answered all my emails/calls promptly. We plan to sell the house we moved from in the near future. And without a doubt the tenacious Ruthie will have our business.
Ruth (“Ruthie”) McLennan sets the standard by which all real estate professionals should aspire. Her deep rooted knowledge of the area, her unwavering commitment to her clients, her adaptation of the most current technology and marketing tools, and her continued drive to provide the best possible service makes her and her team the best in the Southern Tier…or anywhere. I’ve bought and sold several properties in New York, Atlanta, and South Florida, and I can honestly say that my experience with Ruthie and her team of professionals is the best and most rewarding I’ve encountered.
STEVE & LAURIE
We had such a great experience working with Ruth and her team on the sale of our home. We truly felt we had someone working to sell our house. Ruth and her team were always on top of everything from day one all the way through the closing. Steve and Laurie
Ruthie and her team are so professional. They made the home buying process as smooth as it could be. They always responded to our questions quickly which was so important to our first home purchase! Thank you!
POSTED BY KELLIE38
Ruthie was our buyers agent for both our home and our cottage on the lake. She is always professional and ready to help at every stage of the transaction, as well as, very friendly and fun to be around. We would recommend contacting her for any real estate needs.
Ruthie was the third agent we used to sell our home. Even with a poor housing market, she had the tenacity and willingness to keep going until the goal of selling our house was achieved. Besides doing all that is called for to sell our house, she coordinated the many projects we were having done at the house since I was far away in another state. She also provided us with ongoing analysis regarding options to respond to the market and enhance the opportunity of selling our home.
Ruthie made the process of selling my house simple. I did not worry about her knowledge, market reach, or process. She communicated with me often about changes in the marketplace, had resonable and thoughful recommendations regarding pricing, and held numerous open houses. She never made excuses as to why the house hadn’t sold and kept me focused on success. Having already relocated out of the area, I always knew when a showing was scheduled and had immediate feedback as to the potential buyer’s interest (or lack thereof). Once we had an offer, she quickly qualified the buyer and the negotiation process went smoothly.
Ruthie and her husband met me, explained the process,took plenty of pictures to advertise. Her Assistant was very helpful and available every time I called with a question, she is an amazing asset to Ruthie.
Ruthie and her team did a great job with showing our house in the best light and guided us through every step of the process of selling. Her and her team were very responsive in answering any questions we had.
Absolutely fantastic in assisting me with purchasing a terrific home. Very attentive and followed up quickly with all questions. The entire team took great care of us through the entire process.
Ruthie recently sold a house for my elderly parents. Since they are not able to put a review on the internet themselves I am doing this on their behalf. Ruthie puts so much effort into the sale of each house. Right from calls being returned promptly to thorough photo galleries inside and outside the home. Ruthie also figures out a strategy for selling your house focusing on the house’s most appealing features. She took a house that had been listed with another realtor for 6 months with little action happening and was relentless in her pursuit of a buyer.
My parents were selling their “final house” which was quite emotional. She was very understanding and patient. It’s a real plus she genuinely likes people. If anybody can sell it, Ruthie can! She took care of everything in a professional yet friendly manner. A real pro!! Ruthie handled the purchase of a house for us in Corning over 20 years ago and even then we thought she was great. Now with over 2 decades of additonal knowledge she’s even better! I would highly recommend!!
POSTED BY JO B.
Ruthie McLennan is my idea of the ultimate realtor. My husband and I admire her tremendously. We met her when she sold us our house 14 years ago. Since then, Ruthie has been willing to visit us several times as we contemplated improvements to the house, to give us her opinion. She has also kept us abreast of local trends in real estate. Now we are planning a move, and we know Ruthie will price the house right, and promote it tirelessly. Moving is stressful, but our confidence in Ruthie lowers the stress level considerably.
POSTED BY KCHYUNG
My wife and I believe Ruthie is the best realtor we’ve had in dealing with all the matters concerning our house sale. She has been most professional, knowledgeable, trust worthy realtor we know. We recommend her very very highly. We have been very fortunate to receive her capable assistance in selling our home.
POSTED BY BRITTANY SALGADO
The experience buying our first home in Corning was extremely positive due to no small effort by Ruthie McLennan. Ruthie was extremely responsive throughout our process of searching for the perfect property, often coming to us at “off” hours and locations that were most convenient for us. Ruthie was honest and up-front about the strengths and weaknesses of different pieces of real estate which allowed us to trust her judgement and expertise. Once we found the right home for us, Ruthie assisted us in the negotiation process so that we were comfortable with both the property and the price. In the end, Ruthie went above and beyond to ensure our move in day was a success. I would recommend working with Ruthie to anyone searching for a home in the area. She is professional, appropriately aggressive, and thorough.
POSTED BY JWILLYCORNING
Ruthie Mclennan was absolutely the best “find” I could have hoped for. Her knowledge of the area was exceptional. Being a part time resident and also a local real estate investor, I needed someone to guide me in the right directions and right neighborhoods. Ruthie gave me all the information I needed to work with, and am still using her today for my area real estate needs. I highly recommend her for anyone looking to purchase a home in the Corning area.
POSTED BY DANIEL ROEMMELT
Ruthie was an absolute joy to work with in the sale of my previous house and the purchase of my present home. She was pleasant and professional at all times. I really felt that I was in good hands. She goes above and beyond the expected.
POSTED BY PANDE3
Ruthie is professional and skilled in every way. Starting with her market assessment, and then guiding us in setting an asking price, advising us with staging ideas, communication while the house was on the market and maintaining nearly instant communication with us during the negotiation of the sale price, she did not miss a detail. Ruthie will stay with you on every detail up to settlement day… and beyond! She is also constantly marketing herself so that you, her future customer, can rest assured your home will receive its fair share of attention when it goes on the market. Of course, she can’t do all this by herself! Her team is just as responsive and helpful.
POSTED BY USER10607
Ruthie’s efficient,professional expertise combined with her support and friendliness made working with her a great experience. Ruthie’s guidance helped the entire real estate process as painless as possible. I would recomend Ruthie to any of my friends and co-workers in the Corning area.
POSTED BY SJHERDER
Ruthie recommended that we keep our house on the market during the winter months during a difficult time in the economy. There were a number of showings and she kept the pictures of the house current as it did take several months for the house to sell.
POSTED BY KEVIN.ADRIANCE
Highly recommend Ruthie for all of your real estate needs in the Corning-Elmira area. She has helped us buy / sell two properties and really is the best!
POSTED BY SMWIGHT
Ruthie McLennan helped our family for five months in 2011 buy a house (and rent one too). This was a very difficult and time consuming process and Ruthie was a tremendous help. Although we came to the Corning area with our needs well defined, we still had to look at a very large number of available properties which met our criteria. She was patient during this search and showed her unsurpassed knowledge of the market and personalities involved. If you need to buy or sell a house in this area — get Ruthie to be your agent!
POSTED BY FOOOO
Ruthie provided a high level of knowledge and was very professional in her dealings with me. The unique nature of the house, particularly in today’s market, necsseitated a creative approach to enable the sale. Also, we were not able to sell at a realistic price due, primairly, to the market but also to age and material makeup of the house (read, no plastic/vinyl and needed kitchen upgrade).
POSTED BY DONALD MCCARTY
Very pleased with the professionalism, service and expertise that Ruthie provided. She is very knowledgeable in the real estate field and this is her job, not something that she does on the side. Her suggestions on how to attractively present our property were very much appreciated. She was readily available to us with any questions we had. Our property sold quickly and we would not hesitate to use her services again. She is surely an asset to Keller Williams.
POSTED BY JOELLENALYSSA
Ruthie helped our first-time home buying process go incredibly smooth and quick. She was also very flexible with the times that we needed to view houses, and responded within 12-24 hours to any questions that we had. She is available through text, e-mail, or by calling which was ULTRA convenient for me as I’m in a job where I can’t always be near my phone. Ruthie puts you at ease from the first time you meet with her all the way through the home-buying process. We will definitely use her when we buy/sell a house again! 🙂
We had our house on the market for 6 months before and had removed it from market when Ruthie contacted us. She went right to work guiding us on exactly what to do to get the house sold and it sold with in the 1st month! I highly recommend her and her team. Great support through out the whole process!
Ruthie and her team are great. When I needed information or had questions, they responded in a very timely fashion. Great knowledge of the market and area. Ruthie also was very flexible in showing time and return viewing (there was never a pressure to hurry along). She took her time and explaining what she knew of the property, if I asked a question and she did not know the answer she would write down question and get the answer. The team she has is great and very helpful. I would recommend her to anyone buying or selling a home.
Ruthie took over the listing of our home after it had been on the market for over a year and her team had an offer within 3 weeks and took it to close shortly thereafter. We could not be happier with the service Ruthie and her team provided – from the initial meeting with her, to the staging of our home, to the photographer/videographer, to the setting up of the showings, all the way to the offer and the closing. The communication was excellent! We have purchased and sold many homes throughout our lives and worked with many realtors and there is not one we would recommend more highly than Ruthie and her outstanding team!